Privacy Policy

Isle of Capri Casinos, Inc. and its subsidiaries (collectively, "Isle of Capri") is committed to safeguarding your privacy online. Please read the following privacy policy to understand how your personal information will be treated as you make full use of our many offerings. This policy may change from time to time so please check back periodically.

This privacy policy applies to all web sites owned or operated by Isle of Capri. This privacy policy does not apply to information collected by means other than through web sites owned and operated by Isle of Capri.

What information does Isle of Capri collect from me?
Isle of Capri collects no personal information about you when you visit our website unless you voluntarily provide information to us. Certain information about your visit is automatically gathered and stored if you browse through the website, view pages or download information. The information that is automatically collected and stored includes, but is not limited to, the following:

  • The numeric IP address assigned to the computer from which you access the website;
  • The operating system and browser version used to connect to our website;
  • The date, time and duration of your visit to the website;
  • The pages you visit;
  • The address of the website from which you link to our website; and
  • Geographic location based on IP address.

THE INFORMATION THAT IS AUTOMATICALLY GATHERED AND STORED DOES NOT PERSONALLY IDENTIFY YOU TO ISLE OF CAPRI. Software on your computer transmits this information when you access our websites. Isle of Capri reserves the right to aggregate this information to learn statistical data and visitor behavior and characteristics which, in turn, allows us to enhance the usefulness of our websites. Isle of Capri may provide aggregated information to third parties for evaluation.

Personal information is information about a natural person that is identifiable to that specific person. It includes, but may not be limited to, a person’s name, address and telephone number. We collect certain personal information when you voluntarily participate in certain online activities such as, but not limited to, sending us an email, reserving hotel rooms, purchasing tickets, contacting us, participating in surveys, entering a sweepstake, contest or promotion sponsored by the Isle of Capri and/or a third-party. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience allowing you to take full advantage of the site’s many offerings. Wherever Isle of Capri collects personal information we make an effort to include a link to this Privacy Policy on that page.

How does Isle of Capri use my information?
The primary goal in collecting personal information is to provide you, the user, with a customized experience on our network. This includes personalized services, interactive communications, online shopping and many other types of services, all of which are completely free to you. By knowing a little about you, Isle of Capri is able to deliver more relevant offers and content, and hence better service, to you. Isle of Capri does internal research on our customers’ demographics, interests and behavior based on the information that you provide to us. We do this to better understand and serve our customers. This research is compiled and analyzed on an aggregated basis.

Who is collecting information?
When you are on any Isle of Capri site and are asked for personal information, you are sharing that information with Isle of Capri alone unless specifically stated otherwise. From time to time we may partner with third-parties to provide you with an enhanced experience. If data is being collected and/or maintained by any company other than Isle of Capri you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service. Promotions that run on Isle of Capri sites may be sponsored by companies other than the Isle of Capri or may be cosponsored by the Isle of Capri and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared.

Isle of Capri websites may have links to outside websites. Those websites may attempt to collect personal information about you. Isle of Capri does not have any control over how other website operators use information collected about you. Additionally, Isle of Capri will not be responsible for the content that appears on linked websites. The information practices of those websites are not covered by this privacy policy.

What are my choices regarding collection, use, and distribution of my information?
If you indicated upon registration that you are interested in receiving offers or information from Isle of Capri Casinos, Inc. and our partners, we may occasionally send you e-mail about products and services that we feel may be of interest to you. Only Isle of Capri Casinos, Inc. (or agents working on behalf of Isle of Capri Casinos, Inc. and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily edit your Isle of Capri Casinos, Inc. account information to no longer receive such offers and mailings. You will need to visit a guest services or players club at any Isle of Capri casino.

Isle of Capri does not sell or rent user information to anyone.

What is Isle of Capri’s policy on allowing me to correct and update my personally identifiable information?
You may edit your Isle of Capri account information Profile at any time by visiting a guest services or players club at any Isle of Capri casino. If you have forgotten your password, please click here to request assistance from our customer service department.

What security precautions are in place to protect the loss, misuse, or alteration of my information?
We have developed and implemented certain security measures, such as authentication, monitoring, auditing and encryption, to safeguard the integrity of the website’s communications and computing infrastructure. For example, your Isle of Capri account information and profile are password-protected so that you and only you have access to your personal information. You may edit your Isle of Capri account information profile at any time by visiting a guest services or players club at any Isle of Capri casino. We recommend that you do not divulge your password to anyone. Isle of Capri will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your online account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Additionally, we cannot guarantee that unauthorized persons will be unable to contravene our security measures. As a result, while we strive to protect your personal information, Isle of Capri cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you provide any such information at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. This information should not be considered in any aspect as our giving legal or business advice.

What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Additional Information
Questions regarding this statement should be directed to If we have not responded to your inquiry within five business days or your inquiry has not been satisfactorily addressed, please call 1-800-THE-ISLE.

Isle Casino Racing Pompano Park Ticket Sales
All tickets shall not be eligible for refunds or cash value, unless show is cancelled. Management reserves all rights, including rights of cancellation. For more information, please see the players club, Fan Club, at 1800 SW 3rd Street, Pompano Beach, FL 33069